Understand the business
Interview the people who understand how the operation really works and what the ERP needs to enable.

I work directly with your team to understand how your business operates, capture what a new ERP needs to support, and prepare you to evaluate vendors against a consistent set of requirements.
A practical first conversation. No obligation.
My name is Evert Hoff - you'll be working directly with me. I conduct the interviews, analyse what I learn, and structure the findings between sessions.
If you approach several ERP vendors without a clear requirements baseline, each vendor may conduct its own discovery. That can mean different questions, different assumptions and different interpretations of what your business needs.
I help you do the business analysis before or alongside early vendor evaluation, so the important knowledge in your organization is captured and you can give vendors a more consistent picture of the business they need to support.
The engagement is centered on understanding the business rather than starting with a generic list of ERP features.
Interview the people who understand how the operation really works and what the ERP needs to enable.
Identify important workflows, variations, exceptions, workarounds and dependencies.
Turn what we learn into clear business and system needs rather than leaving critical knowledge in people's heads.
Separate critical needs from desirable capabilities and capture constraints that could affect the selection.
Expose missing information, assumptions and conflicting expectations while there is still time to resolve them.
Create a more consistent baseline for vendor conversations, demonstrations and subsequent evaluation.
Capture enough of the right business knowledge to make your ERP conversations more useful and your vendor comparisons more consistent.
The exact people and topics depend on your business. The engagement is designed around the outcome, not a fixed questionnaire.
We discuss your ERP situation, objectives and whether a focused discovery engagement is appropriate.
I speak privately with the people who hold important operational and system knowledge.
Between sessions, I structure findings, identify gaps and determine what needs clarification next.
We review what has been learned, remaining gaps and the practical next steps for your ERP selection.
Individual conversations make it easier to uncover exceptions, workarounds, concerns and disagreements that may not emerge in a group setting.
Where genuine differences need to be resolved, we identify them explicitly rather than silently averaging them away.
If your situation needs a broader engagement, the initial call can help clarify that before you commit.
Subscribe to the Mindscape email series for practical guidance on requirements discovery, vendor readiness and ERP selection.
Tell me where you are in the ERP journey. We'll discuss what you need, whether business-analysis support would help, and what a sensible next step looks like.
ERP Requirements Discovery — $1,000
Seven private 45-minute working sessions.
Preparation and analysis between sessions included.
Not ready to speak yet? Take the free ERP Vendor Readiness Assessment →