01
Selecting or replacing a system
Understand what the business needs before comparing software products or speaking to vendors.
Independent business analysis
Business Analyst Consultant
Turn what your business knows into clear requirements for better systems.
I work directly with your team to understand how your business operates, uncover what a new or changing system needs to support, and turn that knowledge into clear, structured requirements.
Independent · Direct access · No large consulting engagement
Work directly with your analyst
You'll work directly with me.
My name is Evert Hoff. I conduct the interviews, analyse what I learn, identify gaps and contradictions, and structure the findings between sessions.
There is no hand-off to a junior analyst or delivery team. The person you speak to is the person doing the analysis.
The problem I help solve
You know you need a system. The difficult part is defining what it needs to do.
Companies often reach the point where an existing system needs to be replaced, a new system needs to be introduced, or an important business process needs better support.
The people inside the business usually know what matters — but that knowledge is spread across different people, processes, workarounds, exceptions and assumptions.
That's where I help. I work with the people who understand the business, discover what the system really needs to support, and turn that knowledge into requirements that can be reviewed, discussed and used to make decisions.
The objective: Turn knowledge that is scattered across your organization into a structured understanding of the business, its processes and what a system needs to support.
Situations I help with
Business analysis for real system decisions
The same discovery discipline is useful at several points in the life of a business system.
02
Preparing for a software project
Give developers, vendors or implementation partners a clearer understanding of the problem they are being asked to solve.
03
Untangling an existing system
Discover how people actually use a legacy or problematic system, including workarounds, exceptions and unmet needs.
04
Improving business processes
Understand the current process, identify friction and clarify what needs to change before deciding how technology should support it.
How I work
Business analysis starts with people, not a template.
I primarily use private one-to-one interviews with the people who understand each part of the business.
Individual conversations make it easier to explore how work really happens — including exceptions, workarounds, frustrations and differing perspectives that can be difficult to uncover in a large workshop.
Between sessions I analyse what I learn, identify gaps and contradictions, and use that understanding to guide the next conversations.
Interview → Analyse → Structure → Identify gaps → Follow up → Validate
What gets captured
Turn conversations into usable business knowledge
The exact outputs depend on the project. The aim is to capture the information needed for the decisions and work ahead — not to produce documents for their own sake.
01
Objectives & scope
What you are trying to achieve, why it matters and where the boundaries lie.
02
Business processes
How work happens today, including important variations, exceptions and workarounds.
03
Business requirements
What the organization needs a system or solution to enable.
04
System requirements
The capabilities and behaviours needed to support those business needs.
05
Priorities & constraints
What is essential, what is desirable and what the solution has to work within.
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Gaps & open questions
Missing information, conflicting expectations and decisions that still need to be resolved.
A focused way to start
Seven private working sessions. Then decide what comes next.
Start by building a useful body of discovery without committing to a large consulting project.
- Seven private 45-minute working sessions
- Preparation and analysis between sessions included
- Normally no more than one session per day, leaving time to analyse what we learn
- Progressive structuring of findings across the engagement
- Final review of findings, gaps and practical next steps
The people, topics and outputs depend on your situation. The engagement is designed around discovery rather than a fixed questionnaire.
What if the project needs more?
Seven sessions are a starting point, not an artificial finish line.
The initial engagement is designed to create a useful first body of discovery — not to pretend every business can be fully analysed in a fixed number of meetings.
If we have achieved what you need, we stop there. If further analysis would be valuable, we will have a much clearer understanding of what remains and can agree on the next piece of work before continuing.
Is this the right kind of help?
Focused business analysis for companies changing their systems
This could be a good fit if…
- You're selecting or replacing business software.
- A software project needs clearer requirements.
- Important knowledge is spread across different people.
- Your existing system no longer fits how the business works.
- Vendors or developers are asking questions you haven't formally answered.
- You want someone independent to understand the business before jumping to a solution.
What this work isn't
- It isn't outsourced software development.
- It isn't software sales or vendor representation.
- It isn't a generic requirements template substituted for discovery.
- It isn't a promise that every project can be completely analysed in seven sessions.
My role is to understand the business problem, processes and requirements before steering the work toward a particular solution.
Keep learning
Practical business analysis
Occasional emails about requirements discovery, business processes, system selection and making better software decisions.
Ready to talk?
Start with a free 30-minute exploration call
Tell me what system or business problem you're working through. We'll discuss what you need to understand, whether business-analysis support would help, and what a sensible next step looks like.
Business Requirements Discovery — $1,000
Seven private 45-minute working sessions. Preparation and analysis between sessions included.